Alarming rise in unpaid bills from electricity consumers in Greece

A steep rise in arrears was recorded last year in the Greek electricity supply market.

According to the latest report from the Regulatory Authority for Energy, Waste and Water (RAAEY or RAEWW), total debt for electricity rose by EUR 1 billion to EUR 3.4 billion in 2024.

It occurred despite a 10% reduction in retail electricity prices last year in the country.

Out of the total sum, existing customers owe EUR 1.74 billion to their suppliers. Another EUR 1.65 billion is debt by customers that have switched suppliers, leaving unpaid bills behind.

As for the EUR 1 billion of new debt, consumers in the mid-voltage account for EUR 400 million. They are large businesses and small industries. Another EUR 440 million is owed by various water utilities.

In December 2024, the Ministry of Environment and Energy passed a regulation subsidizing water utilities for EUR 200 million of their total debt. It means actual arrears in the segment were smaller, at EUR 240 million, but still sizeable.

Measures to reduce power theft

On top of increasing debt, the Greek market is also faced with a rise in electricity theft. In recent years, the phenomenon has worsened and is estimated to cost law-abiding consumers EUR 400 million per year.

The government and the regulator recently enacted strict fines to reduce theft. Offenders pay more than 100% over the normal power price for stolen quantities. The gradual installation of smart meters starting this year is also expected to help.

Suppliers warn of consequences

Power utilities must handle all the said liabilities. The Greek Energy Suppliers Association (ESPEN) has said that the issues indirectly increase power prices, as companies need to balance their budget through additional hedging and careful positioning.

ESPEN: Suffocating pressure as a result of high arrears

“The accumulation of large arrears causes suffocating pressure to the supply sector, raising prices and leading to negative effects for consumers,” it said.

Furthermore, suppliers asked the Hellenic Electricity Distribution Network Operator (HEDNO or DEDDIE) to waste no time in disconnecting consumers who owe money, in line with guidelines from the network code.